Settlement Services for humanitarian arrivals and other visas
HUMANITARIAN SETTLEMENT SERVICES (HSS) PROGRAM
The HSS program assists humanitarian arrivals, both singles and families, with permanent humanitarian arrival visas in their early settlement period in Australia. This is usually during their first 6 months of arrival.
SMECC directly settles refugees and humanitarian entrants in this region and has seen an increase in new arrivals over the past twelve months. During the 2014-15 financial year SMECC directly settled 113 clients through our Humanitarian Settlement Service (HSS) Program. This is a decrease on the total of 159 clients settled in 2013-14 due to a reduction in the annual national humanitarian visa refugee intake
The support provided by this service is intensive, but limited. The service is aimed at helping our clients to become increasingly self-reliant over time, to live their day to day lives. While SMECC staff take a strong initial role in physically introducing clients to services around the Region, this outreach support reduces over time as clients are able to manage more day to day activities themselves.
Our team support newly arrived clients with their orientation to living in Australia, and to Mildura. This includes;
Generally clients are ‘exited’ from the HSS program at the end of six months, and at that time are offered the opportunity to turn to the SMECC Settlement Services(SS) Program for additional ongoing support. In certain circumstances where complex issues have arisen clients may have their time as part of the HSS program extended.
SMECC delivers the HSS program as part of a partnership with Adult Multicultural Education Services (AMES), funded through the Australian Government Department of Immigration and Border Protection
SETTLEMENT SERVICES (SS) PROGRAM
Case Work Support
The SS program supports a range of SMECC's activities for new arrival community members who have lived in Australia between 6months - 5 years and who have limited English language skills. Generally, most of our clients who go through our HSS program, are existed from that program to be eligible for SS program support. Currently there are over 300 people in the region eligible for SS program support.
This program includes a case work component where our case worker, and we hope additional community volunteers in the future, can a range of less intensive advice & referral services to help our clients access other services to help their long term settlement in our region.
These supports can cover a range of areas. It can include simple support such as help to fill out forms or understand bills and other formal documents, or help on more complex issues. Support for helping clients link with other services and support on complex issues can include anything from issues relating to health & wellbeing to broader areas such as help to start up a new business.
Our SS program is able to support people living in both the Mildura region and Robinvale.
This program is able to support people on most types of visa who have arrived in Australia within the past 5 years. This includes: humanitarian entrants (after exiting the HSS program); family stream migrants; dependants of skilled migrants; select temporary residents (prospective marriage & provisional partner, spouse, interdependency visa holders and their dependants)
The Settlement Services program is funded through the Australian Government Department of Social Services.